New Clients

Welcome to Journeys Toward Healing Counseling Center and your first step to making yourself a priority in your life.

We are striving to make our intake process as simple as possible to connect you with a provider as soon as possible. To do that we need a couple of things completed first.

Step 1: complete the appropriate intake for you. If you are 18 years old and up and seeking services please complete the adult intake. If you are seeking services for an individual 17 years old and under please complete the child intake. Once you have completed the form, please click the submit button.

Step 2: within 24 hours of clicking submit you will receive an email with information for your client portal to complete administrative and clinical forms required for services as well as schedule your first 3 appointments with the provider you have chosen or that has been assigned to you if you did not request somebody specific. (Please note not all providers are accepting new clients at this time, we will do our best to accommodate your specific request)

You will receive an email from portal@procentive.com, to register your client portal, the email will give you your username to create your account. Your client portal is your access to documents and your therapist’s calendar.

Your portal invite will expire after 2 days (48 hours)

When assigning therapists to clients we make sure to match the best we can to personality, skills, and needs.

  • When scheduling your first 3 appointments with your therapist in your client portal please schedule on the hour. If you are not able to self-schedule, please call the office and an admin will be able to schedule you.

  • Please make sure to complete all paperwork in the client portal before your first appointment with your therapist.

  • Please complete the necessary release of information for your primary care doctor, and for the school if the client is a minor child.

Step 3: what to bring to your first appointment? Please bring your insurance card, a photo ID, and a copy of court custody documents (for minors).

If you have any questions about the process, or any of the forms, or need to speak to someone immediately, please call us at 507-386-7121.